Need a hand?

Open today's reading from Home (or tap any island on the World map) and read the chapter. Honeycomb waits for a real read: a chapter counts once you have spent a little reading time on it and tap to finish. Then the island lights up, you earn honey, and your kart moves in your Rooms.

Each reader's chapters count for that reader. If you read with your kids, switch to their reader profile first (Settings → Readers & account) so the chapter goes to the right person.

Sign in to the same Honeycomb account, then go to Settings → Honeycomb Plus → Restore Purchases. Make sure your iPhone is signed in to the same Apple Account you used to buy. Plus is tied to your Honeycomb account, so it also works on any other iPhone where you sign in.

Subscriptions are managed by Apple. In the app, go to Settings → Honeycomb Plus → Manage subscription, or on your iPhone open Settings → your name → Subscriptions → Honeycomb Plus. Cancel at least 24 hours before the renewal date to avoid the next charge; you keep Plus until the end of the period you paid for.

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

Tap Rooms in the tab bar. Start a Room and you get a six-character invite code to share with your people, or tap join and type the code a friend sent you. A Room holds up to 9 readers.

Share your code only with people you know. Everyone in a Room sponsored by Honeycomb Plus races in the Cup free; one Plus plan sponsors up to 3 Rooms.

Go to Settings → Room safety. You can leave a Room, report a name or block a member there. Reports come to our team for review. Blocking hides that person's name and activity from you.

In the app, go to Settings → Delete account, then tap Delete forever. This permanently removes your account, its reader profiles and all of its progress. It can't be undone.

Deleting your account does not cancel an App Store subscription, so cancel Plus first. To remove just one child's reader profile, use Settings → Readers & account. You can also email us from the account's address and we will delete it for you.

On the sign-in screen tap Forgot password? and we will email you a reset link. Use the same email address on every device. Still stuck? Email us from the address on the account.

Go to Settings → Readers & account to add, switch or remove readers. Each reader keeps their own islands and progress, and needs no email address.